Complaints
We take feedback seriously and want every student and parent to have a positive learning experience.
Last updated: 14 July 2026
How to submit a complaint
If you have a complaint about a course, resource subscription, or any service provided by Sir Ayaz Rao, please visit our contact page and send us a message with full details of your concern.
What to include
- Your full name and email address used for registration or purchase
- Course name, syllabus code, or resource subscription (if applicable)
- Order or payment reference number (if applicable)
- A clear description of the issue and the outcome you are seeking
Response time
We aim to acknowledge complaints within 3 business days and work towards a fair resolution as quickly as possible.